At Desipan, we strive to provide the best quality products and customer experience. Since our products are food and consumable items, we currently do not accept returns once the order has been delivered.
Returns
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Due to hygiene and safety reasons, food products cannot be returned or exchanged after delivery.
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Please ensure that you review your order carefully before placing it.
Damaged, Incorrect, or Missing Items
If you receive:
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a damaged product,
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a wrong item, or
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missing products in your order,
please contact us within 48 hours of delivery with:
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your order number,
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clear photos/videos of the package and product.
After verification, we may provide:
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a replacement,
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store credit, or
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refund (if applicable).
Refund Process
Approved refunds will be processed to the original payment method within 5–7 business days.
Order Cancellation
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Orders can only be cancelled before they are shipped.
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Once the order has been dispatched, cancellation will not be possible.
Contact Us
For refund or return-related support, contact us at:
Email: support@desipan.in
Instagram: @desipan.in
Thank you for choosing Desipan 💛