Terms of service

Terms of Service – Desipan

Welcome to Desipan. By accessing or using our website, you agree to comply with the following Terms of Service. Please read these terms carefully before placing an order or using our services.

Overview

Desipan provides nostalgic Indian snacks, candies, and confectionery products through our online store. Throughout the website, the terms “we”, “us”, and “our” refer to Desipan.

By visiting our website or purchasing from us, you agree to these Terms of Service.

Online Store Terms

  • You must be at least 18 years old or accessing the website under parental supervision.
  • You may not use our products for any illegal or unauthorized purpose.
  • Any violation of these terms may result in termination of services.

Products & Pricing

  • We try our best to display accurate product descriptions and images; however, slight variations may occur.
  • Prices are subject to change without prior notice.
  • Product availability may change at any time.

Orders & Payments

  • Orders are confirmed only after successful payment.
  • Desipan reserves the right to cancel or refuse any order if suspicious activity is detected.

Shipping & Delivery

India Shipping

  • Free shipping is available across India on orders above ₹399.
  • Orders below ₹399 may include standard shipping charges.

International Shipping

  • International shipping is available at a flat shipping charge of ₹200.
  • Minimum order value for international orders is ₹1000.

Delivery Timelines

  • India: Usually delivered within 3–7 business days
  • International: Usually delivered within 7–15 business days

Delivery timelines are estimates and may vary due to courier or customs delays.

Returns & Refunds

  • Food and consumable products are non-returnable for hygiene reasons.
  • Refunds or replacements are only applicable for damaged, incorrect, or missing items reported within 48 hours of delivery.

Third-Party Services

Our website may use third-party tools and payment gateways. We are not responsible for third-party services or their policies.

Limitation of Liability

Desipan shall not be held liable for:

  • indirect or incidental damages,
  • delays caused by shipping partners,
  • or issues beyond our reasonable control.

Changes to Terms

We reserve the right to update or modify these Terms of Service at any time without prior notice.

Contact Us

For any questions regarding these Terms of Service, contact us at:

Email: support@desipan.in
Instagram: @desipan

Thank you for visiting Desipan 💛